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About the Role
Position Overview: We are seeking a detail-oriented and highly organized individual to join our team as an E-commerce Logistics Specialist. This role requires proficiency in Shopify and a strong understanding of logistics operations within an e-commerce environment. The successful candidate will be responsible for managing the end-to-end logistics process, ensuring seamless order fulfillment, inventory management, and timely delivery to our customers.
Responsibilities:
Order Fulfillment and Inventory Management:
Oversee the entire order fulfillment process, from order receipt to final delivery, ensuring accuracy and efficiency.
Manage inventory levels and coordinate with suppliers and warehouses to maintain optimal stock availability.
Analyze data and provide insights to optimize logistics operations, improve efficiency, and enhance the customer experience.
Shipping and Delivery Coordination:
Coordinate with shipping partners and courier services to ensure prompt and cost-effective shipping of customer orders.
Implement effective shipping strategies to optimize costs, minimize transit times, and enhance customer satisfaction.
Warehouse and Fulfillment Center Management:
Liaise with fulfillment centers or warehouses to ensure timely receipt, storage, and retrieval of inventory.
Collaborate with warehouse staff to optimize order picking, packing, and shipping processes for efficiency and accuracy.
Customer Support and Communication:
Provide excellent customer support by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the online shopping journey.
Collaborate with the customer service team to develop efficient processes for handling customer inquiries and returns.
Qualifications and Skills:
Bachelor's degree in logistics, supply chain management, business administration, or a related field (preferred).
Proficiency in Shopify and its logistics-related features, such as inventory management, order fulfillment, and shipping.
Strong understanding of logistics processes, including order processing, warehousing, inventory management, and shipping.
Detail-oriented with excellent organizational and multitasking abilities.
Knowledge of shipping carriers, shipping regulations, and customs procedures is a plus.
Strong analytical skills, with the ability to interpret data and generate insights for process improvement.
Excellent communication and collaboration skills to work effectively with internal teams and external partners.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
If you are a detail-oriented logistics professional with proficiency in Shopify and a strong understanding of e-commerce operations, we invite you to apply for the full time position of E-commerce Logistics Specialist. Join our team and play a vital role in ensuring seamless order fulfillment, efficient inventory management, and timely delivery to our valued customers.
To apply, email your resume and cover letter to hello@kelseyleighdesignco.com.
Requirements
About the Company